el PRADO | Hotel in Palo Alto

| 9.4 (675 Reviews) |  1 Bathroom
University South Hotel | el PRADO

Hotel in University South, Palo Alto

This smoke-free hotel features a fitness center, a 24-hour business center, and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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520 Cowper Street, Palo Alto, 94301, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • BathrobesBathrobes
  • TowelsTowels
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • Designer toiletriesDesigner toiletries
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Pillow menuPillow menu
  • Premium beddingPremium bedding
  • Egyptian cotton sheetsEgyptian cotton sheets
  • Down comforterDown comforter
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Bed sheetsBed sheets
  • Free cribs/infant bedsFree cribs/infant beds
  • Pillow-top mattressPillow-top mattress
  • PhonePhone
  • Individually decoratedIndividually decorated
  • Iron/ironing boardIron/ironing board
  • Laptop-compatible safeLaptop-compatible safe
  • In-room massageIn-room massage
  • Turndown serviceTurndown service
  • SlippersSlippers
  • Free newspapersFree newspapers
  • Individually furnishedIndividually furnished
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per personCooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per person
  • Champagne serviceChampagne service
  • MinibarMinibar
  • Electric kettleElectric kettle
ParkingParking
  • Electric car charging station on siteElectric car charging station on site
  • Valet parking on site (USD 35 per night; includes in/out privileges)Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limo/town car serviceLimo/town car service
  • Extended parking on siteExtended parking on site
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
AccessibilityAccessibility
  • Hand-held showerheadHand-held showerhead
  • Handrails in stairwaysHandrails in stairways
  • Visual alarms in hallwaysVisual alarms in hallways
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Assistive listening devices availableAssistive listening devices available
  • ElevatorElevator
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Height-adjustable showerheadHeight-adjustable showerhead
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Braille signageBraille signage
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchairs available on siteWheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • GolfingGolfing
  • Theme parksTheme parks
  • Golf lessonsGolf lessons
  • Fitness centerFitness center
EntertainmentEntertainment
  • Digital channelsDigital channels
  • 49-inch flat-screen TV49-inch flat-screen TV
  • Premium channelsPremium channels
GeneralGeneral
  • Meeting roomsMeeting rooms
  • 24-hour business center24-hour business center
  • Conference space (7000 square feet)Conference space (7000 square feet)
  • Banquet hallBanquet hall
  • Free newspapers in lobbyFree newspapers in lobby
  • ElevatorElevator
  • BallroomBallroom
  • LibraryLibrary
  • EnglishEnglish
  • Romance packages availableRomance packages available
  • TV in lobbyTV in lobby
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Free cribs/infant bedsFree cribs/infant beds
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • 24-hour front desk24-hour front desk
  • Porter/bellhopPorter/bellhop
  • Hair salonHair salon
  • Turndown serviceTurndown service
  • Wedding servicesWedding services
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
InternetInternet
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • BalconyBalcony

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability
Check-out
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 10 to 100 per person valet parking fee: usd 35 per night (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total (up to 70 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

christi
Sep 1, 2026 03:20:00 AM
Review Score:   10
Summary: Great place
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Room Arrangement

Room InfoFacilities
Deluxe Room, 1 Queen Bed
Room Size: 300 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Pet-friendly room, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Square feet - 300, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Deluxe Room, 1 King Bed, Fireplace
Room Size: 500 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Fireplace

General

Pet-friendly room, Square feet - 500, Ping - 14.05, No rollaway/extra beds, Fireplace, Number of bedrooms - 1, In-room playpen, Square meters - 46, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed
Room Size: 500 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Square feet - 500, Desk, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 46, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds
Room Size: 400 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Pet-friendly room, Grab bar - in shower, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square meters - 37, Courtyard view, In-room playpen, Square feet - 400, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 400 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Ping - 11.24, Grab bar - in shower, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 37, Courtyard view, In-room playpen, Square feet - 400, Bed count minimum 1, Bed count maximum 1, City view
Courtyard King Suite, Balcony
Room Size: 500 square feet m2
2 King Bed and Double Sofa Bed
Courtyard King Suite, Balcony

General

Rollaway/extra beds (surcharge), Square feet - 500, Ping - 14.05, Number of bedrooms - 1, Pets not allowed, Balcony, In-room playpen, Square meters - 46, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this el PRADO pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the el PRADO have a swimming pool? 

No, this el PRADO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in el PRADO? 

Best-rates for the el PRADO starts from $452 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is el PRADO a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the el PRADO wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the el PRADO is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the el PRADO? 

Based on the information reported by the owner or manager, the el PRADO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for el PRADO? 

Based on the information reported by the owner or manager, details for the cancellation policy for the el PRADO are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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