DoubleTree by Hilton Almaty | Hotel in Almaty

| 7.8 (538 Reviews) |  1 Bathroom  19 Guests
Almaty Hotel | DoubleTree by Hilton Almaty

Hotel in Almaty

Featuring a terrace, DoubleTree by Hilton Almaty is located in Almaty city-center. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Guests can use the spa and wellness center with an indoor pool, and sauna, as well as a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a bath or shower, a hairdryer and a wardrobe. At the hotel every room is equipped with a private bathroom with free toiletries. A continental breakfast is available daily at DoubleTree by Hilton Almaty. The accommodations also provides a business center and guests can use the fax machine and photocopier or use the on-site ATM machine at DoubleTree by Hilton Almaty. Kasteev State Museum of Arts is 1.1 mi from the hotel, while Kazakhstan Independence Monument is 1.4 mi away. The hotel is 11 mi from Medeo and 15 mi from Shymbulak. The nearest airport is Almaty International Airport, 11 mi from DoubleTree by Hilton Almaty.

DoubleTree by Hilton Almaty is located in Almaty.

This 112 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Restaurant, Guest Services, and several others. This is a 5 star rated property and has over 538 reviews with the average score of 7.8 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 112 Bedrooms Hotel if you want to learn more about this Hotala place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Almaty in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Almaty”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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115 Dosmukhamedov Street, Almaty, 050000, Kazakhstan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
  • Wine/Champagne
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
Activities
  • Facial treatments
  • Body wrap
  • Body scrub
  • Makeup services
  • Back massage
  • Sauna
  • Hair coloring
  • Neck massage
  • Massage
  • Spa
  • Full-body massage
  • Fitness
  • Couples' massage
  • Pedicure
  • Locker rooms
  • Spa lounge/Relaxation area
  • Waxing services
  • Beauty services
  • Hairstyling
  • Haircut
  • Manicure
  • Fitness center
  • Indoor pool
  • Personal trainer
  • Body treatments
  • Foot massage
  • Head massage
  • Hot tub/Jacuzzi
  • Hair treatments
  • Steam room
  • Spa facilities
  • Indoor pool (year-round)
  • Turkish/Steam Bath
General
  • Safe
  • Air conditioning
  • Wifi in all areas
  • Elevator
  • Soundproof rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Heating
  • Family rooms
  • Smoke-free property
Guest Services
  • Shuttle service (additional charge)
  • Dry cleaning
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Tour desk
  • Fax/Photocopying
  • Concierge
  • Business center
  • Lockers
  • Laundry
  • Daily housekeeping
  • Shuttle service
  • Ironing service
  • ATM on site
  • Room service
  • Hair/Beauty salon
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Key access
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.26
Location:
8.41
Staff:
8.24
Facilities:
8
Comfort:
8.36
Cleanliness:
8.24
Ellesheva
Sep 14, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely hotel. Small issues were: it's not visible from the street so every time we walked back to it we had difficulty finding the entrance can't do it without a map even if you're on the right street. Had an issue with using the stairs instead of the elevator -- we preferred to use the stairs on one occasion but got told off by security, which seemed unnecessary/unpleasant. Eventually when we discussed it a little more fully with the hotel receptionists/managers they accommodated us and were very helpful and pleasant in general, but it was just a small unpleasant encounter. Overall, room very lovely and up to the standard you would expect, and service very quick and helpful.
See All Reviews

Room Arrangement

Room Info Facilities
King Guest Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Room Amenities

Feather pillow
Deluxe King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Room Amenities

Feather pillow
King Room - Mobility Access
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Accessibility

Roll-in shower

Room Amenities

Feather pillow
Family Room
Room Type: Quad
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Room Amenities

Feather pillow
One-Bedroom King Suite
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Room Amenities

Feather pillow
Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Room Amenities

Feather pillow
Family Twin Room
Room Type: Quad
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathrobe, Hairdryer, Shower, Slippers, Free toiletries

General

Air conditioning, Safe, Laptop safe, Ironing facilities, Smoke Alarm, Privacy curtain

Media & Technology

Telephone, Radio, TV, Cable channels, Flat-screen TV

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock

Room Amenities

Feather pillow

FAQ's

Is this DoubleTree by Hilton Almaty pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at DoubleTree by Hilton Almaty?

Check-in time for DoubleTree by Hilton Almaty starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the DoubleTree by Hilton Almaty have a swimming pool?

Yes, this DoubleTree by Hilton Almaty has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Almaty?

Best-rates for the DoubleTree by Hilton Almaty starts from $207 per night with includes View, Wheelchair Accessible, Private Pool, Security/Safety, Wellness Facilities, Toiletries, Pool, Spa, Fireplace/Heating, Bar, Hot Tub, Internet, Business Services, Restaurant, Guest Services, Child Friendly, Laundry, Parking, Ocean View, Oceanfront, Accessibility, Transportation/Shuttle, Entertainment, Breakfast, Air Conditioner, Designated Smoking Area with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Almaty a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Almaty wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Almaty is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Almaty?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Almaty indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Almaty?

Based on the information reported by the owner or manager, details for the cancellation policy for the DoubleTree by Hilton Almaty are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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