Cleveland Marriott Downtown at Key Tower | Hotel in Cleveland

| 8.8 (1000 Reviews) |  1 Bathroom
Downtown Cleveland Hotel | Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower: Your Premier Hotel Experience in Cleveland, Ohio

Welcome to the Cleveland Marriott Downtown at Key Tower, a luxurious hotel that features three exquisite restaurants just a short stroll from JACK Cleveland Casino. This smoke-free establishment boasts a full-service spa and a well-equipped health club, ensuring you have everything you need for a relaxing stay.

At this inviting hotel, you can enjoy complimentary WiFi in public areas, along with additional amenities such as a stylish bar/lounge, a convenient snack bar/deli, and valet parking services. Housekeeping is available upon request, allowing you to unwind without any interruptions.

The accommodations at Cleveland Marriott Downtown at Key Tower include 400 well-appointed rooms featuring laptop-compatible safes and complimentary bottled water. You'll find that each bed is adorned with premium bedding, and a personalized pillow menu is also available for your comfort. While wireless Internet access is offered for a surcharge, its speed exceeds 25 Mbps, making it perfect for both work and leisure.

Your bathroom experience is enhanced by shower/tub combinations, designer toiletries, complimentary essentials, and hair dryers. Business travelers will appreciate the dedicated workspace equipped with desks, desk chairs, and phones. Additional room features include coffee/tea makers and irons/ironing boards. For those who desire fresh linens, housekeeping services can be requested alongside changes of bedsheets.

For recreation, take advantage of the hotel's well-maintained health club. You can explore a variety of activities either on-site or nearby, though please note that some may incur additional fees.

Where to Stay in Cleveland: Discover the Heart of Ohio

When exploring Cleveland, Ohio, you will find a city full of rich culture, diverse neighborhoods, and an inviting atmosphere. Known for its vibrant arts scene, culinary delights, and historic landmarks, Cleveland offers unique experiences such as the renowned Rock and Roll Hall of Fame and the scenic shores of Lake Erie. With friendly locals and a growing number of attractions, it's an ideal location for travelers keen on discovering a less-traveled urban gem.

For your stay, the Cleveland Marriott Downtown at Key Tower is perfectly situated in the heart of the city, offering modern accommodations with stunning views. Just a short walk away, you can try your luck at the nearby JACK Cleveland Casino or unwind at one of the hotel's three on-site restaurants after a long day of sightseeing. The hotel also features a full-service spa and health club, making it easy to relax before venturing out to explore local hotspots like the West Side Market or the cultural treasures of the Cleveland Museum of Art. With convenient amenities and access to numerous attractions, this is the ideal place to stay while enjoying all that Cleveland has to offer.

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1360 West Mall Drive, Cleveland, 44114, USA

Amenities

Air Conditioner
Parking
Other
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 30 per day. free cribs (infant beds)!
Payment Policy
Fee for in-room wireless internet: usd 14.95 per day (rates may vary) covered self parking fee: usd 25.99 per day covered valet parking fee: usd 48.00 per day (in/out privileges) pet fee: usd 100 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 100 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Dennis
Jul 9, 2025 05:19:43 AM
Review Score:   10
Summary: Very upscale hotel. One of the nicer ones we’ve ever stayed at.
See All Reviews

FAQ's

Is this Downtown Cleveland hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cleveland hotel have a swimming pool?

No, this Downtown Cleveland hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cleveland hotel?

Best-rates for the Downtown Cleveland hotel starts from $231 per night with includes Laundry, Security/Safety, Bedding/Linens, Wellness Facilities, Spa, Child Friendly, Kitchen, Wheelchair Accessible, Restaurant, Bar, Barbecue/Outdoor Cooking, Internet, Parking, Other, Balcony/Terrace, Toiletries, Air Conditioner, Accessibility, Business Services, Guest Services with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown Cleveland hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cleveland hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cleveland hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cleveland hotel?

Based on the information reported by the owner or manager, the Downtown Cleveland hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cleveland hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cleveland hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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