citizenM Chicago Downtown | Hotel in Chicago

| 9.4 (3895 Reviews) |  1 Bathroom
Downtown Chicago Hotel | citizenM Chicago Downtown

Experience citizenM Chicago Downtown: Your Perfect Retreat in Downtown Chicago

Welcome to citizenM Chicago Downtown, the ideal hotel for your adventures in Downtown Chicago. Nestled just steps away from the iconic Michigan Avenue, this smoke-free hotel offers a vibrant atmosphere paired with modern amenities designed to enhance your stay.

Your experience begins with convenient access to various facilities, including a well-equipped fitness center, a delightful restaurant, and a cozy bar/lounge. Stay connected with complimentary WiFi available throughout the public areas, and make use of our 24-hour business center and coffee shop to fuel your day with freshly brewed beverages.

The accommodations at citizenM Chicago Downtown are thoughtfully designed, featuring 280 rooms equipped with iPads and iPod docking stations for your entertainment. Enjoy restful nights on plush pillowtop beds adorned with premium bedding. Each room boasts a 43-inch flat-screen television with cable channels, ensuring you never miss out on your favorite programs.

The bathrooms provide a spa-like experience, complete with rainfall showerheads and hydromassage options, as well as complimentary toiletries and hair dryers for your convenience. Experience a seamless stay thanks to additional amenities, such as desks, desk chairs, phones, safes, and irons/ironing boards, all tailored for a business-friendly environment.

At citizenM Chicago Downtown, your comfort is a priority, with housekeeping services available upon request to ensure your space remains inviting throughout your visit. Come and discover what makes this hotel a top choice for travelers seeking a stylish and empowering base in the heart of Chicago.

Where to Stay in Chicago: Discover Downtown Chicago

When considering where to stay in Chicago, look no further than the vibrant hub of Downtown Chicago. This iconic city is known for its stunning skyline punctuated by architectural masterpieces, including the Willis Tower and the John Hancock Center. You will find world-class dining, shopping, and cultural attractions at every turn, from the renowned Art Institute of Chicago to Millennium Park's famous Cloud Gate sculpture. The bustling atmosphere is complemented by the scenic shores of Lake Michigan, providing a perfect blend of urban excitement and natural beauty.

Your stay at the citizenM Chicago Downtown puts you just steps away from some of the city's best offerings. Explore the chic boutiques and flagship stores along Michigan Avenue, indulge in fine dining nearby, or unwind at the hotel's bar/lounge after a day of adventure. With a fitness center available, you can maintain your routine while enjoying the luxuries of your room, complete with an iPad and premium bedding. Additional conveniences like complimentary WiFi and a coffee shop make this hotel ideal for both leisure and business travelers. Don't miss out on immersing yourself in the artistic vibrancy of the neighborhood, all while experiencing the comfort and modernity of citizenM.

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80 East Wacker Place, Chicago, 60601, USA

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries
  • Towels
  • Private bathroom
  • Hair dryer
  • Hydromassage showerhead
  • Soap
  • Shampoo
  • Shower
  • Toilet paper
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Desk
  • Laptop-friendly workspace
  • Water-efficient toilets only
  • Energy-saving switches
  • Eco-friendly cleaning products provided
  • Phone
  • LED light bulbs
  • Desk chair
  • Recycling
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Iron/ironing board
  • Safe
Breakfast
  • 1 bar
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Elevator door width (inches): 60
  • Wheelchair-accessible path to elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
Activities
  • Fitness center
Entertainment
  • iPad
  • Cable channels
  • iPod dock
  • 43-inch flat-screen TV
General
  • Coworking space
  • 24-hour business center
  • Computer station
  • Meeting rooms - 3
  • Front-desk safe
  • Water dispenser
  • Elevator
  • Banquet hall
  • English
  • No plastic drinking straws
  • No plastic soda bottles
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Local artist showcase
  • Local culture & ecosystem education
  • Humane treatment of captive wild animals
  • Reusable cups only
  • Water dispenser
  • Communal living room
  • TV in lobby
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic water bottles
Guest Services
  • Refrigerator
  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately usd 20.00 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Lux
Sep 11, 2025 07:19:01 AM
Review Score:   10
Summary: The space is surprisingly cozy for such a small room. The bed overlooking the city is absolutely perfect, and was a wonderful way to wake up. The staff was awesome, and I even got free access to a show called SoFar on the patio space, and it was completely lovely!
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, City View
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Number of living rooms 0, Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $263 per night with includes Bedding/Linens, Bar, Child Friendly, Internet, Kitchen, Air Conditioner, Accessibility, Security/Safety, Restaurant, TV, Wheelchair Accessible, Business Services, Breakfast, Laundry, Wellness Facilities, Guest Services with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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