Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun | Hotel in Cancun

| 9.6 (250 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Discover Casa Tortugas Boutique Hotel, An Authentic Hidden Gem in Cancun

Welcome to Casa Tortugas Boutique Hotel, An Authentic Hidden Gem, where you can unwind just steps away from beautiful Tortuga Beach. This charming hotel features an inviting outdoor pool alongside a separate children's pool, creating the perfect oasis for families and travelers alike.

Stay connected with complimentary WiFi available in public areas, and take advantage of our dedicated concierge services designed to assist you with tours, ticketing, and more. Enjoy the serene ambiance of our garden while sipping coffee or tea in the common area, making your stay even more relaxing.

Your comfort is our priority at this boutique hotel in Cancun. We offer 28 well-appointed, air-conditioned accommodations, each equipped with safes and complimentary bottled water. Step out onto your own furnished balcony and enjoy the warm breeze that fills the air. Each room features kitchenettes with stovetops, microwaves, cookware, dishes, utensils, and coffee/tea makers for your convenience. Freshen up in bathrooms that include showers, complimentary toiletries, and hair dryers.

For entertainment, each accommodation comes with a television featuring cable channels and Netflix, ensuring you can unwind after a day of exploration. Housekeeping is available upon request, so you can focus on enjoying your vacation.

Whether you're lounging by the pool or enjoying nearby recreational activities, you'll find something for everyone, with options either onsite or close by, though fees may apply. Come experience the vibrant atmosphere and warm hospitality of Casa Tortugas Boutique Hotel and create unforgettable memories during your stay in QROO.

Where to Stay in Cancun: Discovering Casa Tortugas Boutique Hotel

If you're contemplating where to stay in Cancun, look no further than this vibrant destination known for its stunning beaches, lively nightlife, and rich cultural heritage. Cancun offers a unique blend of modern luxury and traditional Mexican charm with attractions like the ancient Mayan ruins and eco-parks. The city's iconic Hotel Zone boasts an array of accommodations, but the Casa Tortugas Boutique Hotel stands out as an authentic hidden gem, a tranquil retreat just steps from the beautiful Tortuga Beach. This boutique hotel provides guests with a cozy atmosphere complemented by essential amenities such as air-conditioned rooms with kitchenettes, complimentary WiFi, and balconies perfect for soaking up the sun.

When you choose the Casa Tortugas Boutique Hotel, you're ideally positioned to explore numerous nearby attractions. Enjoy a refreshing dip in the hotel's outdoor pool or let your children splash around in the children's pool. For those eager to venture out, take advantage of the concierge services to discover local experiences, including thrilling water sports at Tortuga Beach or exploring the enchanting Mayan ruins that tell the story of this fascinating region. After a day of adventure, unwind in the lush garden or savor a cup of coffee in the relaxing common area. Your stay at Casa Tortugas ensures a perfect blend of relaxation and exploration in the heart of Cancun.

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4 Cenzontle Zona Hotelera, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Towels
  • Shower
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Soap
  • Free toiletries
Bedroom
  • Bed sheets
  • Ceiling fan
  • Air conditioning
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Guidebooks/recommendations
Breakfast
  • Coffee/tea in common area(s)
  • Electric kettle
  • Microwave
  • Cookware/dishes/utensils
  • Freezer
  • Mini-fridge
  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Toaster
  • Stovetop
Parking
  • Limited onsite parking
Accessibility
  • This property does not have elevators
Activities
  • Scuba diving
  • Boat tours
  • Marina
  • Snorkeling
  • Beach access
  • Swimming
  • Outdoor pool
  • Children's pool
Entertainment
  • Streaming services
  • Netflix
  • TV
  • Cable channels
General
  • Front-desk safe
  • French
  • English
  • German
  • Spanish
  • Designated smoking areas (fines apply)
Guest Services
  • Outdoor pool
  • Microwave
  • Children's books
  • Soundproofed rooms
  • Mini-fridge
  • Children's pool
  • Kitchenette
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Housekeeping (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Furnished balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 9:00 pm early check-in subject to availability late check-in fee: usd 29 for check-in between 10:00 pm and 6:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-in fee: usd 29 for check-in between 10:00 pm and 6:00 am credit card charges are subject to a surcharge of 3.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 02284881 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lillian
Jul 14, 2025 09:54:41 AM
Review Score:   10
Summary: Absolutely beautiful. Can't recommend highly enough!
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Lagoon View
Room Size: 646 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Lagoon View

General

Square feet - 646, Private bathroom, Square meters - 60, Lagoon view, Number of bedrooms - 1, Ping - 18, Location - top floor, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Master Suite, 1 King Bed
Room Size: 592 square feet m2
1 King Bed
Master Suite, 1 King Bed

General

Private bathroom, Lagoon view, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1, Free cribs/infant beds
Luxury Suite, 2 Double Beds, Lagoon View
Room Size: 592 square feet m2
2 Double Beds
Luxury Suite, 2 Double Beds, Lagoon View

General

Private bathroom, Lagoon view, Ping - 17, Number of bedrooms - 1, Square feet - 592, Number of living rooms 1, Bed count minimum 2, Square meters - 55, Number of bathrooms - 1, Bed count maximum 2
Superior Suite, 2 Bedrooms, Lagoon View
Room Size: 753 square feet m2
3 Double Beds and King Bed
Superior Suite, 2 Bedrooms, Lagoon View

General

Square feet - 753, Private bathroom, Square meters - 70, Number of bedrooms - 2, Lagoon view, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Ping - 21, Bed count minimum 3
Exclusive Studio, Ocean View, Annex Building
Room Size: 323 square feet m2
1 King Bed
Exclusive Studio, Ocean View, Annex Building

General

Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Economy Suite, 2 Double Beds, Kitchen
Room Size: 538 square feet m2
2 Double Beds
Economy Suite, 2 Double Beds, Kitchen

General

Private bathroom, Square meters - 50, Kitchen, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Number of living rooms 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Comfort Studio Suite, 1 King Bed, Kitchen
Room Size: 323 square feet m2
1 King Bed
Comfort Studio Suite, 1 King Bed, Kitchen

General

Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Kitchen, Number of bedrooms - 0, Square feet - 323, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $187 per night with includes Child Friendly, Internet, Kitchen, Air Conditioner, Parking, Pool, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, TV, Balcony/Terrace, Entertainment with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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