Casa Lum | Hotel in San Cristóbal de las Casas

| 9.8 (183 Reviews) |  1 Bathroom
Zona Centro Hotel | Casa Lum

Experience Casa Lum in San Cristóbal de las Casas, CHIS

Welcome to Casa Lum, your perfect family-friendly hotel nestled in the heart of San Cristóbal de las Casas, CHIS. This delightful property features a stunning rooftop terrace where you can unwind and soak in the panoramic views, as well as a variety of rejuvenating spa services to enhance your stay.

At Casa Lum, you can indulge in delectable dining at the onsite restaurant or enjoy drinks at the bar/lounge. Complimentary WiFi is available throughout the hotel, along with free self-parking for your convenience. You will also find essential services like concierge assistance and a meeting room to cater to both leisure and business travelers.

The hotel offers eight thoughtfully designed accommodations equipped with iPod docking stations and MP3 docking stations for your entertainment. Each room includes a 42-inch flat-screen television featuring cable channels, ensuring you never miss your favorite shows. The bathrooms are well-appointed with rainfall showerheads, luxurious bathrobes, cozy slippers, and complimentary toiletries for your comfort.

Stay connected during your visit with our complimentary wireless Internet access. For your business needs, we provide laptop-compatible safes, phones, and free local calls (subject to restrictions). Additional amenities such as irons/ironing boards and hair dryers are available upon request, with daily housekeeping service ensuring your space remains pristine.

For those seeking adventure, a range of recreational activities can be enjoyed either on-site or nearby, with applicable fees. Embrace the vibrant culture and hospitality offered at Casa Lum during your unforgettable trip to San Cristóbal de las Casas.

Where to Stay in San Cristóbal de las Casas: Discover Casa Lum

At the heart of San Cristóbal de las Casas lies a vibrant cultural tapestry woven from indigenous heritage and colonial charm. This enchanting city is renowned for its rich history, stunning architecture, and colorful markets, making it an ideal destination for travelers seeking authentic experiences. Explore the lively streets, where traditional handicrafts and local cuisine thrive, or visit the iconic Cathedral of San Cristóbal and the nearby Zocalo, where you can soak up the unique ambiance of this captivating town. When considering where to stay in San Cristóbal de las Casas, look no further than Casa Lum, a charming hotel equipped with modern amenities such as a rooftop terrace and spa services, offering you a perfect blend of comfort and convenience.

Your stay at Casa Lum places you within reach of a variety of attractions and activities that highlight the beauty of the surrounding area. Just a short distance away, you can explore the stunning Cañón del Sumidero or venture into the lush landscapes of Sumidero Canyon National Park, perfect for outdoor enthusiasts. Delve into the local culture by visiting nearby indigenous villages or take part in guided tours to discover the breathtaking natural wonders of Chiapas. After a day of adventures, unwind on the hotel’s rooftop terrace or indulge in rejuvenating spa services, all while enjoying the warm hospitality that makes San Cristóbal de las Casas a must-visit destination.

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Real de Guadalupe 30, San Cristóbal de las Casas, 29200, Mexico

Amenities

ParkingParking
Designated Smoking AreaDesignated Smoking Area
TVTV
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • Rainfall showerheadRainfall showerhead
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • ShowerShower
BedroomBedroom
  • HeatingHeating
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • Heated floorsHeated floors
  • SlippersSlippers
  • PhonePhone
  • SoundproofingSoundproofing
  • Laptop-compatible safeLaptop-compatible safe
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Free local callsFree local calls
BreakfastBreakfast
  • Room service availableRoom service available
  • Full breakfast available for a fee daily 7:00 AM–noon: MXN 190 per personFull breakfast available for a fee daily 7:00 AM–noon: MXN 190 per person
  • 1 bar1 bar
  • 1 restaurant1 restaurant
  • Champagne serviceChampagne service
ParkingParking
  • Free self parking on siteFree self parking on site
  • Limited onsite parkingLimited onsite parking
  • Free offsite parking within 984 ftFree offsite parking within 984 ft
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on requestAirport shuttle on request
  • Area shuttle (surcharge)Area shuttle (surcharge)
  • Onsite parking includes off-street optionsOnsite parking includes off-street options
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • This property does not have elevatorsThis property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Designer storesDesigner stores
  • Full-service spaFull-service spa
  • Bicycle rentalsBicycle rentals
EntertainmentEntertainment
  • 42-inch flat-screen TV42-inch flat-screen TV
  • Cable channelsCable channels
GeneralGeneral
  • Meeting roomMeeting room
  • Gift shop/newsstandGift shop/newsstand
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • SpanishSpanish
  • Couples diningCouples dining
  • Romance packages availableRomance packages available
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • In-room child care (surcharge)In-room child care (surcharge)
  • Babysitting (surcharge)Babysitting (surcharge)
  • Separate living roomSeparate living room
  • Laundry facilitiesLaundry facilities
  • Soundproofed roomsSoundproofed rooms
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Rooftop terraceRooftop terrace
  • GardenGarden
SpaSpa
  • Couples treatment room(s)Couples treatment room(s)
  • MassagesMassages

Policies

Check-in
Check-in
Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for full breakfast: approximately mxn 190 per person airport shuttle fee: mxn 1800 per vehicle (roundtrip) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Ana
Jan 17, 2026 10:04:02 AM
Review Score:   10
Summary: ..
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Room Arrangement

Room InfoFacilities
Garden Family Kuxel Room
Room Size: 431 square feet m2
2 Double Beds
Garden Family Kuxel Room

General

Square meters - 40, Patio, Desk, Number of bedrooms - 1, Ping - 12.11, Yard, Courtyard view, Bed count minimum 2, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Vaichil Double Room
Room Size: m2
1 Queen Bed
Vaichil Double Room

General

Number of bedrooms - 1, Garden view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Ipil Double Room
Room Size: m2
1 Queen Bed
Ipil Double Room

General

Number of bedrooms - 1, Garden view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Kool Luxury Suite Room
Room Size: 646 square feet m2
2 Queen Bed and King Bed
Kool Luxury Suite Room

General

Square feet - 646, Number of living rooms 0, Square meters - 60, Desk, Number of bedrooms - 1, Ping - 18.15, Wheelchair accessible, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Lekil Luxury Suite Room
Room Size: 646 square feet m2
2 Queen Bed and Double Bed
Lekil Luxury Suite Room

General

Square feet - 646, Square meters - 60, Desk, Number of bedrooms - 1, Ping - 18.15, Wheelchair accessible, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Tsijil Double Room
Room Size: m2
1 Queen Bed
Tsijil Double Room

General

No windows, No cribs (infant beds), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Garden Queen Banomil Room
Room Size: 581 square feet m2
1 Queen Bed
Garden Queen Banomil Room

General

In-room massage available, Patio, Number of bedrooms - 1, Yard, Square feet - 581, Premium bedding, Free cribs/infant beds, Square meters - 54, Desk, Ping - 16.33, Courtyard view, Down comforter, Bed count minimum 1, Bed count maximum 1
Jr. Chulel Suite Room
Room Size: 646 square feet m2
1 King Bed
Jr. Chulel Suite Room

General

In-room massage available, Square feet - 646, Square meters - 60, MP3 docking station, Desk, Number of bedrooms - 1, Ping - 18.15, iPod docking station, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Casa Lum pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Lum have a swimming pool? 

No, this Casa Lum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Lum? 

Best-rates for the Casa Lum starts from $141 per night with includes Parking, Designated Smoking Area, TV, Balcony/Terrace, Accessibility, Transportation/Shuttle, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Heating, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Lum a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Lum wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Lum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Lum? 

Based on the information reported by the owner or manager, the Casa Lum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Lum? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Lum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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