BYPILLOW The Citadel | House in Madrid

8.4 (1247 Reviews) |   11 Bedrooms  5 Bathrooms  11 Guests
Palacio House | BYPILLOW The Citadel

11 Bedroom House in Palacio, Madrid

Located in Madrid, 656 feet from Mercado San Miguel, BYPILLOW The Citadel features air-conditioned rooms with free WiFi and a tour desk. The property is located 1148 feet from Plaza Mayor, 1969 feet from Puerta del Sol and 1148 feet from Royal Palace of Madrid. The property is 2297 feet from Gran Via and 3.1 mi from Casa de Campo. At the guest house, rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Puerta de Toledo is 0.9 mi from BYPILLOW The Citadel, while Temple of Debod is 0.9 mi from the property. The nearest airport is Adolfo Suarez Madrid-Barajas, 15 mi from the accommodations, and the property offers a paid airport shuttle service.

BYPILLOW The Citadel is located in Madrid.

This 11 Bedrooms House is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Air Conditioner, and several others. This is a 1 star rated property and has over 1247 reviews with the average score of 8.4 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this House for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms House if you want to learn more about this Hotala place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This BYPILLOW The Citadel in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “BYPILLOW The Citadel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this House, please let us know.

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Espejo, 2, Madrid, 28013, Spain

Amenities

Air Conditioner
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Heating
Guest Services
  • Daily housekeeping
  • Airport shuttle
  • Tour desk
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
If you expect to arrive outside reception opening hours, please inform the citadel by pillow in advance, please note that this property is not adapted for guests using a wheel chair, when booking more than 2 rooms, different policies and additional supplements may apply, late check-out until 12:30 is available for eur 10 per room. this service is subject to availability, please note that the schedule for reception is from 14:00hrs to 22hrs, please keep in mind that the reservation must be paid through the redsys payment gateway.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.52
Location:
9.63
Staff:
9.23
Facilities:
8.28
Comfort:
8.76
Cleanliness:
8.8
Lisa
Jun 15, 2025 07:00:00 AM
Review Score:   8
Netherlands
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Kind staff, clean and spacious room, excellent location
Negative: The sofabed in our triple room was quite uncomfortable
See All Reviews

Room Arrangement

Room Info Facilities
Double
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed
Double

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Iron, Air conditioning, Hardwood or parquet floors, Heating

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Superior Double Room

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Iron, Air conditioning, Hardwood or parquet floors, Heating

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Triple Room
Room Type: Triple
Room Size: 21 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
1 Full bed(s) Bed
1 Sofa bed Bed
Triple Room

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Iron, Air conditioning, Hardwood or parquet floors, Heating

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Sofa bed, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Interior Double Room
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Interior Double Room

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Iron, Air conditioning, Hardwood or parquet floors, Heating

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed

Food & Drink

Chocolate/Cookies, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Iron, Air conditioning, Hardwood or parquet floors, Heating

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this BYPILLOW The Citadel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at BYPILLOW The Citadel?

Check-in time for BYPILLOW The Citadel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the BYPILLOW The Citadel have a swimming pool?

No, this BYPILLOW The Citadel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in BYPILLOW The Citadel?

Best-rates for the BYPILLOW The Citadel starts from $202 per night with includes Accessibility, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Guest Services, Child Friendly, Internet, Air Conditioner with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is BYPILLOW The Citadel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this house 1 star or guests have recommended them suitable for families. As reported by the owner or manager, the house has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the BYPILLOW The Citadel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the BYPILLOW The Citadel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the BYPILLOW The Citadel?

Based on the information reported by the owner or manager, the BYPILLOW The Citadel indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for BYPILLOW The Citadel?

Based on the information reported by the owner or manager, details for the cancellation policy for the BYPILLOW The Citadel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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US $202
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