Mandarin Oriental Palace, Luzern | Hotel in Lucerne

| 9.8 (99 Reviews) |  1 Bathroom
Lucerne Hotel | Mandarin Oriental Palace, Luzern

Experience Luxury at Mandarin Oriental Palace, Luzern

Your stay at the Mandarin Oriental Palace, Luzern promises an unforgettable experience in a stunning Belle Époque hotel. This exquisite property boasts four exceptional restaurants and a comprehensive full-service spa, ensuring your comfort and indulgence throughout your visit.

Within the hotel, you'll find a delightful bar/lounge, a snack bar/deli, and a rejuvenating sauna to complement your relaxation needs. The accommodations at this Hotel in Lucerne are designed for your ultimate comfort, featuring 136 individually decorated rooms. Each room is equipped with complimentary minibar items and safes, while premium bedding ensures a restful night's sleep. You can also choose from a pillow menu to enhance your slumber experience. Entertainment options include flat-screen televisions with satellite channels and pay-per-view movies.

The bathrooms are thoughtfully appointed with either bathtubs or showers, along with luxurious bathrobes and slippers. For your convenience, electronic bidets are fitted in the toilets. Business travelers will appreciate amenities such as desks, complimentary newspapers, and telephones. Additionally, you’ll find complimentary bottled water and hair dryers in each room. A nightly turndown service and daily housekeeping ensure that you enjoy a pristine environment during your stay, while irons and ironing boards are available upon request.

If you're looking to stay active, the hotel's recreational offerings include a state-of-the-art 24-hour fitness center and a serene sauna. Explore various recreational activities both on-site and nearby; please note that fees may apply for some of these experiences.

Where to Stay in Lucerne: A Gateway to Enchantment

When considering where to stay in Lucerne, Switzerland, the historic charm of this picturesque city promises an unforgettable experience. Nestled between serene Lake Lucerne and the majestic Swiss Alps, Lucerne is famed for its well-preserved medieval architecture, such as the iconic Chapel Bridge and Water Tower. The city also boasts vibrant cultural attractions, including the Richard Wagner Museum and the Swiss Transport Museum, making it a treasure trove for history enthusiasts. Its stunning lakeside setting, complemented by mountain vistas, offers visitors unique opportunities for outdoor adventures and leisurely strolls along the waterfront promenade.

For an exquisite stay, look no further than the Mandarin Oriental Palace, Luzern, which stands gracefully along the shores of Lake Lucerne. This luxurious hotel features 136 elegantly decorated accommodations equipped with premium bedding and modern amenities. Guests can indulge in culinary delights at four onsite restaurants or unwind at the full-service spa, complete with a sauna and a 24-hour fitness center. After a day exploring nearby attractions like the captivating Mount Pilatus or the enchanting old town, return to relax at the hotel's bar/lounge or enjoy a casual snack at the deli. With its prime location, the Mandarin Oriental Palace ensures that you are perfectly situated to explore all that beautiful Lucerne has to offer.

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Haldenstrasse 10, Lucerne, 6006, Switzerland

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: anytime express check-in available
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 190.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately chf 50.00 to 50.00 for adults, and chf 50 to 50.00 for children self parking fee: chf 55 per day valet parking fee: chf 55 per day pet fee: chf 50 per pet, per day rollaway bed fee: chf 190.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of chf 50 per pet, per day welcoming dogs only food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number ch-140.3.004.600-4

Reviews

Ali
Jun 28, 2026 05:36:12 PM
Review Score:   10
Summary: One of the nicest hotels I’ve stayed at, the attention to detail on the rooms is insane. Staff extremely friendly and helpful. Just has a weak AC but I’ll blame that on the Europe heatwave
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FAQ's

Is this Mandarin Oriental Palace, Luzern pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Palace, Luzern? 

Check-in time for Mandarin Oriental Palace, Luzern starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Palace, Luzern have a swimming pool? 

No, this Mandarin Oriental Palace, Luzern does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Palace, Luzern? 

Best-rates for the Mandarin Oriental Palace, Luzern starts from $852 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental Palace, Luzern a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Palace, Luzern wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Mandarin Oriental Palace, Luzern is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Palace, Luzern? 

Based on the information reported by the owner or manager, the Mandarin Oriental Palace, Luzern indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Palace, Luzern? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Palace, Luzern are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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